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TrustNerds
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Honest Remote Tech Support for PC, Mac & Mobile

Virus & malware removal, slow PC fixes, printer and Wi-Fi help — all done 100% remotely by real humans. No hidden fees, no scare tactics.

Toll Free: +1-877-364-7090

We never call you first. Support only begins after you contact us.

Remote tech support
✅ Money-back if not fixed 🔒 Secure remote access (with permission) 📞 No cold calls • No scare tactics 🧑‍💻 35+ years combined experience

What We Can Fix

Most issues are solved in a single remote session.

Virus Removal

Deep scan and cleanup using trusted tools. We also harden settings to prevent repeat infections.

Malware Removal

Spyware, ransomware, adware — removed safely without scareware tactics.

🖥 PC & Mac

Slow or crashing systems, updates, driver issues, software install errors, tune-ups.

📱 Mobile Devices

Email/app problems, sync, storage cleanup, safe setup best practices.

🖨 Printers & Wi-Fi

Connectivity, drivers, sharing/queues, router settings, network stability.

🔄 Backup & Safety

One-time or ongoing backup, restore tests, browser hardening, password hygiene tips.

How It Works

1. Tell us the issue

Send details via email or our form. We confirm it’s eligible for remote fix.

2. Start Free Trial

When ready, go to the Payment page to proceed securely.

3. Connect remotely

We use safe tools (AnyDesk/TeamViewer). You see everything and can end the session anytime.

4. Fix & report

We resolve the issue and share brief notes & prevention tips.

What Our Customers Say

Real feedback from real people we’ve helped.

AP

Alex P.

Austin, TX

“My PC was crawling with malware. TrustNerds cleaned it remotely in under an hour. Very professional and no hidden fees.”
JS

Janet S.

Seattle, WA

“My printer wouldn’t connect at all. They fixed the driver issue while explaining every step. No upsell, just honest help.”
RM

Rishi M.

New Jersey

“My Mac kept crashing after an update. TrustNerds diagnosed the problem and got me running smoothly again.”

Frequently Asked Questions

Everything you need to know before getting started.

How can I trust TrustNerds?

We’ve been helping people with technology for over 35 years combined. We never cold call, we work transparently, and we offer a money-back guarantee if we can’t fix your issue.

Do you really have 35+ years of experience?

Yes—our technicians collectively bring decades of hands-on experience with Windows, macOS, mobile devices, malware remediation, and networking.

What is your refund policy?

If we cannot resolve your problem, we’ll issue a full refund. Your trust matters to us.

How do you connect to my computer?

With your permission only, using reputable tools like AnyDesk or TeamViewer. You see every step and can end the session at any time.

Do you ever call customers first?

Never. If anyone calls claiming to be us, hang up and email support@trustnerds.net.

Is payment safe?

Yes. Payments are handled securely via PayPal on our Payment page. We never store your card details.

Do you fix both Windows and Mac? What about phones?

Yes, we support Windows PCs, Macs, and mobile devices. Many issues are fixed in a single session.

Do you provide on-site visits?

No—TrustNerds is 100% remote support. This keeps costs low and lets us help you quickly, wherever you are.

How fast can you help?

Most sessions start the same day, often within an hour (9am–9pm ET).

What if my issue comes back?

If the same issue returns within 7 days, we’ll recheck and fix it free of charge.

Ready for Help?

Remote tech support available 9am–9pm ET.

Start Free Trial Email Support

Toll Free: +1-877-364-7090